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We were unable owo investigate further and had owo reject the complaint due jest to the player’s lack of response to hell spin casino review our inquiries. Despite providing various proofs of payment, including receipts and screenshots, the withdrawal request remained denied, leading to frustration with the process. The Complaints Team extended the response time for the player owo provide necessary information, but ultimately, due owo a lack of response, the complaint was rejected. Before claiming any Hellspin nadprogram, players should read the terms and conditions carefully.
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The complaint państwa rejected because the player did not respond jest to our messages and questions. The complaint has been reopened after we were contacted aby the player. We received information from the casino that the player mistook the casino for another.
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The player from New Zealand submitted a formal complaint against HellSpin Casino for mishandling her account and obstructing her $22,000 NZD withdrawal. She demanded accountability and the return of her winnings while indicating her readiness to provide evidence of her claims. Therefore, the complaint państwa not upheld, and the case państwa closed. Our team contacted the customer support during the review process jest to gain an accurate picture of the quality of the service.
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Despite being KYC verified and reaching out jest to customer support, he received w istocie help or resolution, which led owo frustration and plans to boycott the casino. The Complaints Team was unable jest to investigate further as the player did not respond to requests for additional information, resulting in the rejection of the complaint. The player from Bosnia and Herzegovina had been waiting for a withdrawal for less than two weeks.
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- However, the issue had been successfully resolved and the player had received his cash out.
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- However, after filing the complaint, the player confirmed that the casino had paid out her winnings.
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